About Us

About Our Team at Waconia Comfort

Here at Waconia Comfort, we are ready to help you find the indoor comfort solution that’s right for you. While serving both residential and light commercial clients, we have experts on staff to handle all your plumbing, hearth, heating, ventilating, and air conditioning needs. With years of experience, there is very little our highly qualified team has yet to see!

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Our downtown location, located in Waconia, Minnesota, is known as one of the hottest spots in town! With over 30 fireplaces on display, our dedicated hearth staff is ready to bring your design dreams to reality. We know a thing or two about bringing the heat!

We work hard to keep our customers happy and stand behind every product and installation—100% guaranteed. Our owner, Tom Kurtz, is hands-on and regularly works side-by-side with our skilled team to deliver the perfect solution while ensuring top-notch quality. With this level of attention to detail from the top down, is it any wonder that first-time customers become repeat customers?

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We look forward to “Raising Your Comfort to a New Level.” Contact Waconia Comfort if you’re looking for high-quality home comfort products and personalized customer service, complimented by great value, and a friendly smile!

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Reviews

Testimonials

Elisha P.

Drew and Ryan came out to fix our dryer vent that was giving us problems. They not only found the problem, but gave options to fix it. We are very happy with how the whole experience was handled. They were respectful, very attentive to detail- vacuumed every area that they could have dropped insulation on (which was much appreciated with a one year old in the house), organized and efficient.

C E.

VERY pleased with the service of Waconia Comfort! The gas fireplace tune-up was done very well and the fireplace looks great. The technician, Anthony, did a great job! The pricing was reasonable for the quality work they provide. Happy to support small, local businesses like Waconia Comfort – recommend highly!

Matt M.

Very impressed and pleased with their service!!!! We ran into an issue on a job site and they were able to help us out and send someone out today to fix it. They answered the phone when we called and made things happen quickly which we appreciate. Super friendly and accommodating!!! Highly recommend using this company to anyone that is in need of their services. Thanks again!!!!

Mercedez T.

We have nothing but good things to say about Waconia Comfort! They were caring and extremely helpful in an emergency situation. Took care of us in a timely manner and went out of their way to make time in their schedule and get us what we needed quickly! From the office staff to the technician, we had a great experience.

Paula F.

We had a new heat pump installed. The young men that came to do the install were exceptional. They were very efficient, knowledgeable and courteous. Everything was cleaned up and I couldn’t even tell they had been here. A good example of what America’s work ethic should be.

Dan T.

Gavin & Ryan showed up and introduced themselves and rolled out step & floor runners and went to work. When done, they explained the features of the remote and maintenance, cleaned up after themselves and were very professional and very nice young men.

Stephanie N.

Our air conditioner broke down during the mid-July heat wave and they we able to get out to our house the next morning. The technician was very helpful and was able to fix it very quickly. Will definitely call Waconia Comfort for any future service needs!

Judy P.

Anthony from Waconia Comfort came to clean our fireplace glass. He was professional and friendly and also did a great job!

Amber B.

I was so impressed with the service I received from Waconia Comfort, especially Anthony, who came to our home to inspect our gas fireplace which wasn’t working. We received notice when he was 10-15 minutes from arrival. He wore booties and brought a blanket to work on so our home remained neat. He thoroughly cleaned our fireplace and it’s working better than ever! Thank you Waconia Comfort – you have return customers!

Robert S.

Matt Leroy was outstanding. He was professional, punctual, knowledgeable and patient. Being new to my home, he patiently explained all of the systems in my house, how they worked and made recommendations where appropriate. He even stayed longer to look at our garage heater to make sure it was in top shape. I appreciate Matt and recommend him and Waconia without reservation!

Teresa S.

Replaced a thermostat with new technology on the new thermostat. Our technician was very patient with us while he walked us thru setting it up. He was very professional. We so appreciate the good communication from Waconia Comfort.

Kerr F.

Anthony was prompt, professional, and went up and beyond to provide excellent service. I have been a home owner for over 20 years and this was the single most positive experience I have ever had with a service call. He fixed our leaking furnace in a few minutes and then went on to do a tune up on our a/c unit because he said he had some extra time after the initial repair (with NO ADDITIONAL EXPENSE to me) and the charge was less than what I was initially expecting. ...

Holly V.

Thank you so much to Waconia Comfort and how nice, friendly and helpful everyone was. When we explained our situation on what happened there were no judgements just clear information on what it was going to take to fix the AC. The repair came in under what they quoted us and the technicians were very knowledgeable and kept us informed every step of the way!

Matt M.

First class organization. Mitch took the time to answer all my questions and made sure I wanted what I think I wanted. I really felt he gave me personal and professional service. He answered a lot of questions and asked a lot of questions. Very happy now almost a year after install and so happy I went with them. I tried another larger contractor before and I felt I wasn’t worth their time and basically told to “get in line.” Waconia comfort treats you like you are their only customer. ...

Cookie C.

I had a fireplace maintenance checkup. The Tech – Luke Jackson knew the unit and did an outstanding job. I would have Waconia Comfort and Luke out again next time I need a checkup or if I had any kind of problem.

Kaitlin K.

Luke has been over to service our fireplace twice and he is so helpful, efficient, and professional. Will definitely be using Waconia Comfort for our home service needs.

John F.

Waconia Comfort has always been prompt with their service. The technicians are very knowledgeable and are great at translating the workings of the systems. Used them for years and will continue to do so!

Thomas J.

They sent out a tech within 24 hours of may call. He was polite. New what he was doing. Had the right parts in his truck. Fixed the problem quickly and at a very reasonable cost. Great Tech with great service.

Jack N.

Austin and his team were awesome! They installed my garage heater on time, on budget, and unlike many contractors, even cleaned up after themselves. I would definitely use Waconia Comfort again and highly recommend others do as well.

Morgan W.

Drew, Austin and their team Installed a quality humidifier to our furnace and can already feel a difference in the house. They also came back out and help troubleshoot an unrelated electrical issue, no questions asked. Great service! Would recommend to anyone.

Todd M.

Called on Monday with a 20 year old inop heating unit. Set appointment for next day with the possibility of same day service. Anthony was at the house later that same day to diagnose. Turned out a new unit was the best way to go. Decided to replace AC unit as well as we were most likely going to have to replace it soon. Both were 20 years old. Austin was able to get on it right away with a fair and reasonable quote to do both. They ordered the ...

Maggie Jonas and Andy A.

“In July of 2010 we were selected to have a part of our house remodeled on the DIY Network’s “Bath Crashers” TV show. As a part of the show an apartment kitchen was remodeled into a master bathroom. Statewide Gas Services were kind enough to provide and install Mitsubishi Mr. Slim ductless cooling system and we couldn’t be happier with the result. For the show time was of the essence, the team from Statewide Gas Services were quick and efficient with their work. Where they did take their time was ...

Mel and Brenda M.

“The techs that installed the furnace were very professional and was always willing to answer my questions”

Jeff & Jean H.

“We were impressed when the first thing done was putting down a tarp to protect our floors!”

Carol L.

“Love the new fireplace!!! Feels so good on these cold days! Thanks.”

Dr. Dan R.

“I have been both a residential and commercial customer of Statewide for nearly 20 years. They have always been prompt and reliable and the service technicians are friendly and courteous. Recently I contacted Statewide regarding a small issue and I made a point of expressing that the problem was not urgent and that they could take their time getting to it. The issue was repaired before I returned home from work that same day! Thank you guys so much! You are not only excellent at what you do but you ...

Debby Meyer – Waconia

“Thanks for the great work you do to keep my Mom safe and warm.  Your professional, friendly service is greatly appreciated.”